Returns & Exchanges

At DronesKaki, we want to ensure your aerial adventures are seamless, which is why we offer a 14-day return policy for unused electronics and accessories in their original packaging. If your gear is defective or doesn't meet your expectations, our streamlined process ensures a quick resolution.

1

Initiate Your Request

Contact our support team with your order number and clear photos of the item to receive a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Pack the drone and all original accessories, manuals, and protective foam into the original box to prevent damage during transit.

3

Shipping and Tracking

Affix the provided return label or ship via a trackable courier service to our main service center for inspection.

4

Inspection and Refund

Once our technicians verify the unit's condition and flight logs, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing